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FAQ

  • What is the delivery time?
    The customer will be informed of delivery time according to the location and the amount of his or her order. If you have chosen a standard model, processing, shipping and delivery takes 12-16 weeks.
  • How can I purchase an item?
    All Buy Now items can be added to your shopping bag with a seamless checkout process. We accept debit and credit Visa, Mastercard, Discover and American Express. For large scale orders, we provide payment plans. A deposit to get started on design planning, and 5 payments of 20% upon proof of deliverables for construction.
  • Are the glass cabins suitable for year-round use?
    Yes, with heating and cooling systems, the cabin is suitable for year-round use.
  • Will the house be transferred in complete form?
    Depending on the location, Xariel may be transported in a completed form. If there is no access in the location for transportation, the house must be built on the site.
  • Will Xariel take care of the necessary planning for infrastructure? (Landscaping, sewage, electric, roads, water, solar, utilities)
    Depending on your method of installation; Xariel specializes in sustainable and off grid systems. Our team will take care of all requirements A-Z for an additional fee, dependent on the project. In some cases, you maybe choose to work with local specialists. Xariel is responsible for the production of hotel rooms / cabins. For infrastructure, communications, and landscaping, separate cooperation must be made with the best specialists in the field.
  • Do you offer financing?
    For large scale real estate development and residential projects we provide the blueprints and materials needed to obtain loans and investments. Projects are paid in 5 installments, upon proof of deliverables at each phase, with the remaining 20% to be paid upon delivery and inspection.
  • Will Xariel take care of permits for ADU permanent dwellings?
    A representative will send the necessary drawings of the house, but the client must contact the local government or construction department. Alternatively, you can purchase additional permit services for $25,000 USD in which we will take care of all the filing and paperwork with your local office.
  • Will Xariel organize the construction of the foundation of the cabin?
    In some cases, a foundation is not necessary. A Xariel representative sends the necessary drawings of the foundation, but the client is responsible for finding the construction company and the construction and installation of foundation piles.
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